Have a question?
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking link. You can use that link to follow your package in real time.
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of placing them. After that, the order may already be in processing. Contact us as soon as possible and we'll do our best to help.
How long does shipping take?
We typically process orders within 1-2 business days. Standard shipping takes 5-10 business days. You'll receive a tracking number by email once your order ships.
Do you offer free shipping?
We offer free shipping on orders over a certain amount. Check our shipping policy at checkout for the latest thresholds and rates.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. To start a return, please contact us via our contact page.
My item arrived damaged — what do I do?
We're sorry to hear that! Please contact us within 7 days of delivery with a photo of the damage and we'll send a replacement or issue a full refund.